From Surveys to Systems

March 16 - 20

Week eleven: I don’t wanna be where the people are.

• Rixida and the case of the introverted designers.

• Design Triage and the care and keeping of the design team.

• You could say I “exceled” this week. slaps knee

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I am one of the most extroverted people I know, but after this week, I think I should retire. Several people on the design team are more introverted and tend to keep to themselves. I get it, my husband is the same way. The challenge is that because of this, I often end up being the one going out and conducting surveys.

To avoid bias, I always bring someone with me. This week, Josh Newman, who works on one of the other teams, was my partner in crime as we “robbed” people of a few minutes in pursuit of research. This survey focused on characteristics and visuals for Rixida. People also had a lot of questions that we couldn’t really answer.

In one afternoon, we gathered over 300 responses between the two of us. We were a power duo. It was a great experience, and people were really kind and willing to help. Maybe I’m being a little dramatic, but I’m glad we’re done with large surveys for a while.

I’m really proud of how my design turned out for the Design Triage document. The only direction I was given was to make it visually appealing. The original document was wordy and boring, and it was my job to improve it. Apparently, I’m good at my job.

Once it was finished, I gave it to Tony, and he really liked it. He even printed it out. With everything going on with Rixida, people are constantly in and out of his office, and someone higher up saw the document and wanted to use it with their team. The wording had to be adjusted slightly, but it’s now being implemented in other departments that work with student employees. It’s not the best thing I’ve ever designed, but I’m really proud of it.

I also finished the Excel sheet. I’m having a few people test it out, and the response so far has been really positive. People seem excited to use it, and it should make training and day-to-day tasks much easier for everyone.